Useful Information

Boarding Charges (Per Day) Effective from 1st January 2024.

 Single OccupancyDouble Occupancy*Triple Occupancy*

Applied to all stays commencing on or after 1st Janary 2024

* All multiple occupancy rates apply ONLY to pets from the same owner/household, are considered by Treetops to be fully compatible to share accommodation, and have booked on the same boarding contract.

Discounts can be negotiated for extended boarding (5 weeks or more) but not in peak season.

Day Care Charges - Dogs Only

£23.00 Per Dog Per Day
£35.00 for 2 Dogs Per Day*
* All multiple occupancy rates apply ONLY to pets from the same owner/household, are considered fully compatible by Treetops to share accommodation, and have been booked on the same booking form.

Opening Times

Mondays to Fridays 9am to 10.30am and also 3pm to 6pm
Saturdays and Sundays 9am to 11am only (closed weekend afternoons)
Bank Holidays 9am to 10.30 only

Please note that our day crèche times and Christmas opening hours are different to the above

Pet Taxi Service

We also offer a pick-up and delivery service for dogs and/or cats coming to us for a break. This is mainly intended for customers without their own means of transport and is a charged service the cost of which will vary.

Please telephone for more details of this service.


Our kennels and cattery are both fully licensed and compliant with local authority regulations which means all cats and dogs must be fully vaccinated. We do need proof that your pets vaccinations are

Up to date each time they come into kennels in most cases this is achieved with the vaccination record card provided by your vet.

Kennel Cough Vaccinations. - Please Read Carefully.

The kennel cough vaccination, although not compulsory at Treetops is recommended . What is important to know about this particular vaccine if you intend to have your dog vaccinated is that it must be done no later than 14 days before your dog is due to come in to kennels.
Please note that your dog is likely to be refused entry to kennels if this advice is ignored. This is because dogs may develop kennel cough symptoms in the early stages of having the vaccine and this can bring the virus into kennels.


We think it is important for you to come and see for yourself where your precious pet will be staying and also who will be looking after them when you are away. Viewings are therefore by appointment only. This is simply so that we can free up someone from their dog/cat duties to show you around and answer any questions. Viewing appointments are made within our normal opening hours but are better for us week day afternoons or late mornings at weekends

Defra rating